Jewelry & Watch Services | Springer's Jewelers
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    JEWELRY & WATCH SERVICES

    TRUSTED SINCE 1870


    Jewelry & Watch Services


    Generation after generation, our clients trust us with their repairs, appraisals, custom designs, and estate liquidations. From simple ring sizing to heirloom restoration, Springer’s trained professionals are available to evaluate your jewelry items with patience, understanding, and expertise. Springer’s has on staff Certified Gemologists and Registered Jewelers, who each possess the necessary skill and experience to accurately examine your items. As a member of the prestigious American Gem Society, Springer’s maintains an Accredited Gem Laboratory. Browse our services menu and make an appointment to stop by any Springer's location to begin your special project.

    Springer’s Jewelers is a full-service jeweler (you can meet Tony below).



    JEWELRY REPAIR & ALTERATION


    At all three of our downtown locations, you will find a Master Goldsmith with a minimum of 30 years of experience. Our shops have state of the art equipment to ensure the most care and experience is used in repairing and creating your jewelry. We are fluent with working in all of the precious metals and gemstones.

    RING SIZING

    From never before worn rings, an antique family piece, or a ring that you wore long ago and is now relevant again, our in house jewelers can make sure that this special piece will be comfortable to wear every day.

    If typical ring sizings hasn't worked for you in the past and your fingers suffer from any of the following conditions: arthritis, athletic lifestyles, pregnancy, size fluctuations, comfort, as well as weather and temperature fluctuation, our CLIQ technology might be right for you. Click here to learn more about CLIQ retrofitting. 

    STONE SETTING

    We can set your Round Brilliant diamond in the perfect prong setting, and if you’re looking for something a little less traditional, our master jewelers can do that too. Marquis, ovals, and princess cuts can be set in a bezel, illusion head, low base, or tall.  

    REBUILDING PRONGS & SETTINGS

    We can set your Round Brilliant diamond in the perfect prong setting, and if you’re looking for something a little less traditional, our master jewelers can do that too. Marquis, ovals, and princess cuts can be set in a bezel, illusion head, low base, or tall.  

    CHAIN & CLASP REPAIR

    Replacing clasps and worn jump rings are common for chains and necklaces that are worn everyday.  

    STONE CUTTING & POLISHING

    We all know that diamonds are hard, but they can still chip. And your colored stones can also show wear and chips if they are enjoyed everyday. We work with off site, insured, AGS certified diamond and gemstone cutters. They can cut you a stone from a piece of rough or clean up your well worn gem.

    PEARL & BEAD RESTRINGING

    Over time and wear, pearl strands can become loose, worn and even broken. We can have your strand brought back to its original condition. We price based on length and if it’s knotted.

    ENGRAVING

    Marking a memory, personalization, or just good old fashioned identification is best done with engraving. Springer’s Jewelers can offer both the ancient art of Hand Engraving as well as the modern and sophisticated Machine engraving.


    WATCH REPAIR


    Springer's offers services from simple tasks such as changing a watch battery while you wait to servicing and overhauling complex movements. If the repairs cannot be performed in-house, they will be serviced by the watch manufacturer. We work directly with the service centers for Rolex, Tag Heuer, and Tissot. Our staff will facilitate all aspects of the repair process for you. Trust your fine timepiece to Springer’s Jewelers Swiss Watch Service Center.

    IN-HOUSE MINOR WATCH REPAIRS

    We can replace crystals, gaskets, watch straps and adjustments.

    WATCH BATTERIES

    While you wait simple battery changes. Depending on the timepiece, this should be done every year.

    BATTERY & PRESSURE TESTS

    Recommended for all water resistant watches, we can test it to make sure that it will remain water resistant after changing the battery on your watch. New gaskets will be installed if necessary.

    WATCH REFINISHING

    We can polish your fine swiss timepiece and give it that shiny new look.


    ESTATE & JEWELRY APPRAISALS


    Springer's Jewelers is pleased to offer the professional services of insurance and estate appraisals to our customers; both on jewelry purchased at Springer's, and jewelry acquired elsewhere. Springer’s is a member of the prestigious American Gem Society, maintaining an Accredited Gem Laboratory - which consists of a gemological reference library and gemological testing equipment necessary to provide accurate identifications. Springer’s has on staff Certified Gemologists and Registered Jewelers who each possess the necessary skill and experience to examine and appraise your items.

    The most common reason for an appraisal is for insurance purposes. The value of your jewelry can fluctuate greatly over time. Your appraisal may be out-of date if it is over five years old as a result, your jewelry could be insured for less than its actual replacement value. Springer’s recommends you have your jewelry appraised at least every five years. Other purposes for appraisal services are to determine the value or authenticity of your jewelry, for estate and tax purposes, divorce settlements, or donations.

    For more information on appraisals, visit our Appraisals Page >>


    JEWELRY & TIMEPIECE BUYING


    When it comes time to sell your jewelry, you should expect the same expertise and reputation that you do while buying your jewelry. For over 150 years Springer's Jewelers has been trusted by customers across Maine and New Hampshire for all their jewelry needs - including when it's time to part with it. We believe that selling your jewelry should be easy, informative, and, most of all, honest. That's why we've put together an in-depth look at our process on our Buying page.


    LIFETIME JEWELRY PROTECTION PLAN


    Enjoy your jewelry more knowing that it is protected from damage by a comprehensive plan. Click here to learn more about our Lifetime Jewelry Protection Plan. 


    MAKE AN APPOINTMENT TO COME SEE US

    IN-STORE • DOORSIDE • VIRTUAL

    No amount of information can compare to sitting down with Springer’s trained professionals who can evaluate your jewelry items with patience, understanding, and expertise. For a one-of-a-kind service experience, schedule a personal appointment to join us in any of our three retail locations.




    DON'T JUST TAKE OUR WORD

    "I was so hesitant on getting my ring sized correctly for awhile because I did not want to part with it! I was so excited to show everyone that I was ENGAGED! I didn't even have to tell Jen that, because she knew- and said that she would have my ring ready by 5:00pm that same day. I was THRILLED that I didn't even have to go a full day. When I told her I was going into work an hour a half from the time I was in the store, she picked up the phone again and asked if my ring could be ready by the time I went into work. WHO DOES THAT!?!?! Sure enough, she called me EXACTLY when she said it would be ready. She went so above and beyond all expectations."

    Jackie

    YELP!

    "Went to Springer's today for two watch bracelet fittings; staff so kind and accommodating, even asking if we would like a glass of water as we waited. Enjoyed looking around their lovely jewelry cases as we waited for our watches. Thank you Springer's!!! We truly enjoy your store."

    Meli

    GOOGLE

    "I visited Springers in Bath to sell some gold and silver jewelry that I had inherited but did not plan to wear. Zoe was very professional in interacting with me. When our original appointment time needed to be changed because of a snowstorm, Zoe called to reschedule. It was a pleasure dealing with Zoe and the whole team at the Bath store was very welcoming and friendly."

    Louisa

    GOOGLE

    "I recently had the pleasure of working with Springers Jewelers to have my engagement ring resized. Their attention to detail and service they provided was beyond amazing. I worked closely with Kelly who got me in ASAP and made me feel so well taken care of. I couldn’t recommend Kelly or Springers Jewelers more to anyone who is looking for incredible service and an awesome experience!"

    Meghan

    GOOGLE

    "Jack Winer was a pleasure to deal with. He made it extremely easy for me to schedule repair of my Rolex."

    Phil

    GOOGLE

    "We bought a beautiful wedding set just before Christmas and didn't expect that the Springer's Jewelers team would have time to adjust the rings so they were the perfect fit. Despite the holiday rush the team had our rings beautifully gift wrapped and ready to pick-up just a few days later (and still a few days before Christmas). We couldn't have been happier with the quick service and how the rings looked and fit in the end! Thank you to the entire Springer's team!"

    Steve

    GOOGLE


    MEET THE TEAM


    Bobo Tumba

    Jeweler - Springer's Since 2018

    I come from the country of my parents and ancestors, the Democratic Republic of Congo, but was born in Bujumbura, the capital of Burundi. I owned and managed a jewelry store in Bujumbura and educated two jeweler’s apprentices during this time. I left my country and set my sights on the USA because of the war and the killings in Burundi and the DR Congo. I am an Artist in Residence at MECA, where I develop and fabricate new jewelry designs and work in a friendly and intimate environment among students and faculty. I love my job of jewelry and have a passion for creating art out of rough gemstones.


    Kate Palman

    Service Manager - Springer's Since 2009

    I am the Service Manager who works with the Repair Coordinators and Jewelers in our retail locations to maintain policies, procedures, and support our standards of excellency. I believe that the core of our family business is integrity and desire to remain a leader in our industry. With almost 20 years in jewelry, I have found that serving our community and their design and repair needs is a great privilege.

    Email: kate@springersjewelers.com


    Katie Soule

    Appraiser, G.G. and C.G. - Springer's Since 2017

    After spending a decade working as a bench jeweler and in client services for small jewelry businesses, what makes me excited is connecting with clients through the artistic beauty and sentiment of their heirloom pieces. Because I am passionate about jewelry history and gemology, I am pursuing my education through the Gemological Institute of America. Other than jewelry, I am a proud Rotarian and I love fundraising for our community.

    Email: katie@springersjewelers.com


    Kevin Neales

    Watch Service Manager - Springer's Since 2011

    I've been in the jewelry industry since age 16 and now have over 30 years of experience. I started out in a jewelry store sweeping floors and progressed to working in customer service, watch repair and engraving. I joined the Springer's Jewelers team in 2011 as the Watch Service Manager. I enjoy seeing all the unique and interesting watches that come through to be repaired.

    Email: kevin@springersjewelers.com


    Paul Aguayo

    Master Jeweler - Springer's Since 2012

    I am a sixth generation jeweler. Growing up, I served apprenticeships with my father and grandfather. I traveled for twenty five years, extensively through all fifty states, Canada, Guam, Japan and Puerto Rico. As a specialized diamond and colored gemstone setter, I was awarded over fifteen top craftsman honors. Experienced in wax carving and metal fabrication and now proficient with a laser welder. The laser welding machine is the next evolutionary step in jewelry repair and manufacturing.


    Serena Dumont

    Repair Coordinator - Springer's Since 2016

    I grew up in the Northeast Kingdom of Vermont. Through a series of fortunate events, I found my way to Vacationland! The jewelry business first discovered me in 2014, where I was recruited to work for a store where the “rough cut” was made. After gaining some jewelry experience I was fortunate enough to join the Springer’s family Service Department in 2016 for the “final polish”!

    Email: serena@springersjewelers.com


    Sheila Irish

    Office Manager - Springer's Since 1992

    I came to work for Springer's in 1992 when I returned to Maine from a year and a half in Washington State. I began in sales, slowly transitioning into the service department, and finally became the Office Manager in Bath after spending a few years in our Portland store. I always enjoy seeing a person's joyful reaction when they have their worn or broken piece of jewelry returned after being transformed by our jewelers back to its former self. When I'm not at work there's always a knit or crochet project in the works or during the summer I'm out playing on the water to satisfy my family's sea-faring heritage.

    Email: sheila@springersjewelers.com


    Tony Loy

    The Jeweler - Springer's Since 2005

    I moved to Massachusetts on a wing and a prayer in the early 80's. I was a jeweler in Kansas and was looking for a new adventure. And I found it! When they say your'e not in Kansas anymore, it's the truth. More than once, I thought about moving back, but I got a job as a jeweler in Boston and have been in New England ever since. Being a jeweler has been a rewarding career, repairing customer's jewelry and creating new heirlooms.


    Zoe Beaulieu

    Estate Department Manager & Diamond Buyer, G.G. - Springer's Since 2012

    My passions are diamonds and my hometown, Portland, ME. After receiving my Graduate Gemologist degree from G.I.A. in 2012, I came back to work for the family business on the sales floor, putting my knowledge of diamonds and gemstones to work. Now, as the Estate and Diamond Department Manager, I travel between our three locations buying, selling, trading and sourcing jewelry for our clients. In addition, I buy and source diamonds for our Bridal and Diamond Bar inventory.

    Email: zoe@springersjewelers.com