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Meet the Team

Springer's Since 2008

Lilly Beaulieu Mullen

President + CEO

As the fourth generation in the family business, I consider myself very lucky to be able to work with my family and do what I love. Although Springer’s has always been a part of my life, I officially began my employment in 2008. Over the years I have been lucky enough to work in virtually every position of the company. Now as president, my goal is to maintain an excellent experience for customer and employees alike.

Springer's Since 2012

Zoe Beaulieu Garcia

Estate & Diamond Director

My passions are diamonds and my hometown, Portland, ME. After receiving my Graduate Gemologist degree from G.I.A. in 2012, I came back to work for the family business on the sales floor, putting my knowledge of diamonds and gemstones to work. Now, as the Estate and Diamond Department Manager, I travel between our three locations buying, selling, trading and sourcing jewelry for our clients. In addition, I buy and source diamonds for our Bridal and Diamond Bar inventory.

Springer's Since 2004

Amanda Brown

Inventory Director

I joined the Springer's team in the Portland office back in 2004. In 2006, I moved into our home office as the inventory assistant, and then onto my current role of inventory controller. One of the most exciting parts of my job is getting to see all the jewelry before it hits the cases. When I'm not at work, you can find me hanging out with my husband and daughter, or concocting something in the kitchen.

Springer's Since 2019

Anna Protcenko

Client Experience Director

Customer experience has always been the most fulfilling part of my job. It is amazing what connections one can make and how many hearts and lives we can touch simply working in a store. Jewelry is such a unique industry and offers a whole new level of experiences customers can have. It's a personal connection. It's being part of your most memorable events and truly making that moment special and unique that sets us apart. Seeing the excitement, joy and happiness in our customer's eyes is the best reward and the best way one can extend themselves to make a difference.

Springer's Since 2022

Daniel Burger

Estate Coordinator & Assistant Buyer

Originally from Chile, I moved to the US in 2000, where I quickly discovered my passion for jewelry and watches. I have been involved in the industry since 2001, spending 13 years as the store manager for Maxferd Jewelry & Loan in the Financial District of San Francisco, California. I have earned the A.J.P from GIA and am currently pursuing my G.G. In 2021 my family relocated to Maine where my wife was born and raised. I love spending time outdoors, exploring the natural beauty of Maine. My hobbies are learning new languages, snowboarding, aerial videography, and hiking with my two beautiful children, wife and dog.

Springer's Since 2012

Hannah Rock

Marketing Director

Despite the fact that jewelry has been in my family for over three generations, I would have never guessed that I would join the business that my great-grandfather started so many years ago. But in 2012, when my heart beckoned to move back to Maine, it was there, in the depths of the Springer’s Jewelers mailroom (and trying on everything before sealing the box), where my love for jewelry blossomed. After filling several positions within the company, I found my niche as the marketing manager and your very own Online Shopping Concierge. Anyways, enough about me -- your shopping cart awaits! From made in Maine jewelry to pre-owned Rolex timepieces, I hope you find something you absolutely love.

Springer's Since 2009

Kate Palman

Service Director

I am the Service Manager who works with the Repair Coordinators and Jewelers in our retail locations to maintain policies, procedures, and support our standards of excellency. I believe that the core of our family business is integrity and desire to remain a leader in our industry. With over 20 years in jewelry, I have found that serving our community and their design and repair needs is a great privilege.

Springer's Since 1990

Kathy Plourde


When I joined Springer’s Jewelers in 1990 I quickly realized that I had found a real gem. A successful respected family owned business whose core values of integrity, trust, and family aligned closely with my own. I have grown up (as much as anyone does) with the company over the years holding many varying positions from Customer Service, Office Manager, Administrative Assistant to Advertising & Marketing. I have had the opportunity to experience the many facets (if you will) of Springer’s Jewelers. When not at work I can generally be found by the beach as I enjoy being surrounded by beautiful things whether it be the ocean or gorgeous jewelry.

Springer's Since 2011

Kevin Neales

Watch Coordinator

I've been in the jewelry industry since age 16 and now have over 30 years of experience. I started out in a jewelry store sweeping floors and progressed to working in customer service, watch repair and engraving. I joined the Springer's Jewelers team in 2011 as the Watch Service Manager. I enjoy seeing all the unique and interesting watches that come through to be repaired.

Springer's Since 2019

Kim Dana

Home Office Assistant

I'm a rock hound! I love hiking and discovering hidden treasures then trying to figure out what gem I've found. Being able to spend my days at Springer's with people who are experts in jewelry and gemstones is a great opportunity. I have spent most of my career in retail in various positions for large companies but nothing compares to the experience I've had since joining the team at Springer's Jewelers.

Springer's Since 2009

Kristi McCarthy

Inventory Receiving Coordinator

I am a native Portlander that loves spending my time enjoying all that Maine has to offer. When not at work, you can find me hiking the trails with my sweet pup Luna, or enjoying a drink and the food scene with friends. I’m super upbeat, with a positive attitude and many years of customer service experience that I’m excited to bring to Springers!

Springer's Since 2015

Meghan Severino


I have been with Springer's Jewelers since 2015 but have been practicing Accounting & Human Resource functions since 2009 when I graduate from University of South Florida with a Bachelor's degree in Finance. I truly enjoy working for a family business and consider myself lucky to be part of a trusted and well-established company. When I am not working, I love spending my short Maine summers at the ocean with my two daughters as well as supporting them in all their activities, including cheer and girls flag football! I travel most frequently to Kentucky and Florida to visit my family whenever I can.

Springer's Since 2009

Stephanie Walsh

Inventory Receiving Coordinator

I recently moved to Portland, Maine from Wilton, Connecticut in October. I graduated Kenyon College in 2020 with a degree in Psychology. My love of jewelry started when I first took a metalsmithing class at the age of 12. Outside of work I have an interest in drawing and painting.

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