Jewelry & Watch Services
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    Jewelry & Watch Repair

    Generation after generation, our clients trust us with their repairs and alterations. From simple ring sizing to heirloom restoration, Springer’s trained professionals are available to evaluate your jewelry items with patience, understanding, and expertise. Springer’s has on staff Certified Gemologists and Registered Jewelers, who each possess the necessary skill and experience to accurately examine your items. As a member of the prestigious American Gem Society, Springer’s maintains an Accredited Gem Laboratory. Browse our services menu and make an appointment to stop by any Springer's location to begin your special project.

    Springer’s Jewelers is a full service shop with a full-time jeweler with a minimum of 30-years experience in each location (you can meet Bobo below).


    At all three of our downtown locations, you will find a Master Goldsmith with a minimum of 30 years experience. Our shops have state of the art equipment to ensure the most care and experience is used in repairing and creating your jewelry. We are fluent with working in all of the precious metals and gemstones.


    From never before worn rings, an antique family piece, or a ring that you wore long ago and is now relevant again, our in house jewelers can make sure that this special piece will be comfortable to wear every day.

    If typical ring sizings hasn't worked for you in the past and your fingers suffer from any of the following conditions: arthritis, athletic lifestyles, pregnancy, size fluctuations, comfort, as well as weather and temperature fluctuation, our CLIQ technology might be right for you. Click here to learn more about CLIQ retrofitting. 


    We can set your Round Brilliant diamond in the perfect prong setting, and if you’re looking for something a little less traditional, our master jewelers can do that too. Marquis, ovals, and princess cuts can be set in a bezel, illusion head, low base, or tall.  


    We can set your Round Brilliant diamond in the perfect prong setting, and if you’re looking for something a little less traditional, our master jewelers can do that too. Marquis, ovals, and princess cuts can be set in a bezel, illusion head, low base, or tall.  


    Replacing clasps and worn jump rings are common for chains and necklaces that are worn everyday.  


    We all know that diamonds are hard, but they can still chip. And your colored stones can also show wear and chips if they are enjoyed everyday. We work with off site, insured, AGS certified diamond and gemstone cutters. They can cut you a stone from a piece of rough or clean up your well worn gem.


    Over time and wear, pearl strands can become loose, worn and even broken. We can have your strand brought back to its original condition. We price based on length and if it’s knotted.


    Springer's offers services from simple tasks such as changing a watch battery while you wait to servicing and overhauling complex movements. If the repairs cannot be performed in-house, they will be serviced by the watch manufacturer. We work directly with the service centers for Rolex, Tag Heuer, and Tissot. Our staff will facilitate all aspects of the repair process for you. Trust your fine timepiece to Springer’s Jewelers Swiss Watch Service Center.


    We can replace crystals, gaskets, watch straps and adjustments.


    While you wait simple battery changes. Depending on the timepiece, this should be done every year.


    Recommended for all water resistant watches, we can test it to make sure that it will remain water resistant after changing the battery on your watch. New gaskets will be installed if necessary.


    We can polish your fine swiss timepiece and give it that shiny new look.


    Springer's Jewelers‬ is proud to be part of the worldwide network of Rolex-trained watchmakers, carefully selected for their uncompromising professionalism and expertise. We follow the Rolex Service Procedure, designed to ensure that every timepiece leaving a Rolex workshop complies with its original functional and aesthetic specifications. Learn more here. 


    Marking a memory, personalization, or just good old fashioned identification is best done with engraving. Engrave your wedding rings, watches, baby cups, signet or crest rings, medic-alert bracelets, sterling silver flatware, cufflinks, earrings, and more at Maine and New Hampshire's premier Engraving Shop.


    Enjoy the ancient art of Hand Engraving with our Tiffany-trained engraver. Average turnaround time is 3 weeks (rush jobs can be accommodated based on availability).  


    Springer's is proud to offer modern and sophisticated Machine Engraving with our state of the art technology that can quickly engrave anything from your personal handwriting to finger prints. Average turnaround time is 1 week and medic-alert bracelets are done ASAP (rush jobs outside of medic-alert bracelets can be accommodated based on availability).


    Enjoy your jewelry more knowing that it is protected from damage by a comprehensive plan. Click here to learn more about our Lifetime Jewelry Protection Plan. 



    No amount of information can compare to sitting down with Springer’s trained professionals who are able to evaluate your jewelry items with patience, understanding, and expertise. For a one-of-a-kind service experience, schedule a personal appointment to join us in any of our three retail locations.


    "I was so hesitant on getting my ring sized correctly for awhile because I did not want to part with it! I was so excited to show everyone that I was ENGAGED! I didn't even have to tell Jen that, because she knew- and said that she would have my ring ready by 5:00pm that same day. I was THRILLED that I didn't even have to go a full day. When I told her I was going into work an hour a half from the time I was in the store, she picked up the phone again and asked if my ring could be ready by the time I went into work. WHO DOES THAT!?!?! Sure enough, she called me EXACTLY when she said it would be ready. She went so above and beyond all expectations."



    "Went to Springer's today for two watch bracelet fittings; staff so kind and accommodating, even asking if we would like a glass of water as we waited. Enjoyed looking around their lovely jewelry cases as we waited for our watches. Thank you Springer's!!! We truly enjoy your store."



    "I visited Springers in Bath to sell some gold and silver jewelry that I had inherited but did not plan to wear. Zoe was very professional in interacting with me. When our original appointment time needed to be changed because of a snowstorm, Zoe called to reschedule. It was a pleasure dealing with Zoe and the whole team at the Bath store was very welcoming and friendly."



    "I recently had the pleasure of working with Springers Jewelers to have my engagement ring resized. Their attention to detail and service they provided was beyond amazing. I worked closely with Kelly who got me in ASAP and made me feel so well taken care of. I couldn’t recommend Kelly or Springers Jewelers more to anyone who is looking for incredible service and an awesome experience!"



    "Jack Winer was a pleasure to deal with. He made it extremely easy for me to schedule repair of my Rolex."



    "We bought a beautiful wedding set just before Christmas and didn't expect that the Springer's Jewelers team would have time to adjust the rings so they were the perfect fit. Despite the holiday rush the team had our rings beautifully gift wrapped and ready to pick-up just a few days later (and still a few days before Christmas). We couldn't have been happier with the quick service and how the rings looked and fit in the end! Thank you to the entire Springer's team!"




    Alyssa Ortega

    Repair Coordinator - Springer's Since 2021

    When I moved to Portland from Chicago, I was looking to find a workplace that would allow me to marry my laboratory and retail skills into a meaningful role. I hit the jackpot with Springer's! I have always appreciated finely-made pieces of jewelry, and now I have the pleasure of working with the incredibly talented and kind people that create these beautiful items every day! Though new to the industry, I've already learned so much here, and can't wait to see what the future holds.


    Becca Roberts

    Service Intake Coordinator - Springer's Since 2022

    Before finding Springer's I had the absolute pleasure of being a Bridal Stylist in Portsmouth, NH. I am thrilled to work with a family owned and women run company that values align with my own. My favorite aspect of this business is being a part of milestones in our client's lives. I previously got to be a part of the bride's big moments after the proposal, working at Springer's has given me the opportunity to share in the excitement of the beginning of the love story leading up to the proposal. I truly cherish the emotional connections I make and love getting to be a part of my clients' big moments.


    Bobo Tumba

    Jeweler - Springer's Since 2018

    I come from the country of my parents and ancestors, the Democratic Republic of Congo, but was born in Bujumbura, the capital of Burundi. I owned and managed a jewelry store in Bujumbura and educated two jeweler’s apprentices during this time. I left my country and set my sights on the USA because of the war and the killings in Burundi and the DR Congo. I am an Artist in Residence at MECA, where I develop and fabricate new jewelry designs and work in a friendly and intimate environment among students and faculty. I love my job of jewelry and have a passion for creating art out of rough gemstones.

    Kate Palman

    Service Manager - Springer's Since 2009

    I am the Service Manager who works with the Repair Coordinators and Jewelers in our retail locations to maintain policies, procedures, and support our standards of excellency. I believe that the core of our family business is integrity and desire to remain a leader in our industry. With almost 20 years in jewelry, I have found that serving our community and their design and repair needs is a great privilege.


    Kevin Neales

    Watch Service Manager - Springer's Since 2011

    I've been in the jewelry industry since age 16 and now have over 30 years of experience. I started out in a jewelry store sweeping floors and progressed to working in customer service, watch repair and engraving. I joined the Springer's Jewelers team in 2011 as the Watch Service Manager. I enjoy seeing all the unique and interesting watches that come through to be repaired.


    Paul Aguayo

    Master Jeweler - Springer's Since 2012

    I am a sixth generation jeweler. Growing up, I served apprenticeships with my father and grandfather. I traveled for twenty five years, extensively through all fifty states, Canada, Guam, Japan and Puerto Rico. As a specialized diamond and colored gemstone setter, I was awarded over fifteen top craftsman honors. Experienced in wax carving and metal fabrication and now proficient with a laser welder. The laser welding machine is the next evolutionary step in jewelry repair and manufacturing.

    Sheila Irish

    Office Manager - Springer's Since 1992

    I came to work for Springer's in 1992 when I returned to Maine from a year and a half in Washington State. I began in sales, slowly transitioning into the service department, and finally became the Office Manager in Bath after spending a few years in our Portland store. I always enjoy seeing a person's joyful reaction when they have their worn or broken piece of jewelry returned after being transformed by our jewelers back to its former self. When I'm not at work there's always a knit or crochet project in the works or during the summer I'm out playing on the water to satisfy my family's sea-faring heritage.


    Tony Loy

    The Jeweler - Springer's Since 2005

    I moved to Massachusetts on a wing and a prayer in the early 80's. I was a jeweler in Kansas and was looking for a new adventure. And I found it! When they say your'e not in Kansas anymore, it's the truth. More than once, I thought about moving back, but I got a job as a jeweler in Boston and have been in New England ever since. Being a jeweler has been a rewarding career, repairing customer's jewelry and creating new heirlooms.