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SPRINGER'S IS HIRING

Career Opportunities

Do you love jewelry and watches and want to help clients celebrate life's most cherished moments? Do you dream of working in an employee-driven, fast-paced work environment? Springer's Jewelers is a coastal Maine and New Hampshire family-owned chain of jewelry stores that provides high quality fine jewelry to thousands of New England patrons and visitors. Join the family and check out our job openings by location below.

Bath, ME

Sales Professional

Summary of the Position:

As a Springer’s Jewelers Sales Professional, we are the trusted leaders in our professions. We have the highest levels of education and skills, are advanced in the art of selling, carry the most elite and diverse assortment of inventory, and we are at the forefront of the ever-changing retail market. A Springer’s Sales Professional will take on all sales responsibilities in the store that creates a Superior Experience Always for our clients, from generating leads to wrapping up sales, delivering a professional and educational product presentation to customers, and upholding our company values and standards. A Successful Sales Professional is relentlessly focused on continuous improvement and professional development and consistently exceeding the expectations of our clients. 

Job Duties include but are not limited to:

  • Create a welcoming environment that makes our clients feel at home and at ease. We use empathy to meet them where they are at the moment. 
  • Develop and cultivate strong buying relationships with our clients and bond with them to learn more about their journey and their needs to provide a Superior Experience. 
  • Deliver an immersive and shareable customer service experience that ensures ongoing relationships and superior levels of customer satisfaction.
  • Work with customers to determine their needs and then educate them about the right product to fit their needs. 
  • We are relentless at learning, defining, and exceeding our customer expectations.   We use company literature and available vendor training resources to stay up to date on product features and key selling points to provide our clients a Superior Experience that educates them on their investment and allows them time to provide feedback and additional information  

Preferred Experience / Qualifications:

  • 3-5 years of retails sales, preferably high-end or luxury retail items
  • Ability to work 5 full days (40 hours) each week between Tuesday through Saturday
  • General understanding of the principles of retail sales
  • Strong verbal and written communication skills
  • Customer Service Experience
  • High school diploma required
  • Proven track record in achieving sales quotas

Position Details:

  • Full-time, 40 hours per week (Tuesday-Saturday)
  • Competitive pay and benefit package
  • Retail setting requires extended hours during the holiday season

About Springer's Jewelers:

Springer’s Jewelers is a coastal New England family-owned chain of jewelry stores that provides high quality fine jewelry to thousands of New England patrons and visitors. Since 1870, Springer’s Jewelers has celebrated their clientele’s most important life moments. We are Maine’s oldest operating jewelry store and are one of the oldest fine jewelers in the United States.

Springer's Jewelers is prideful of its company culture that consists of an employee driven, fun, fast paced and thriving work environment. We offer competitive pay and a rich benefit package. In addition, every employee has the opportunity to earn a bonus based on the achievement of company wide gross profit goals that are set annually. Springer’s Jewelers also offers every employee a portion of the annual profit-sharing bonus pool based on our company’s net operating income at the end of each fiscal year.

Springer’s Jewelers is an Equal Opportunity Employer.

Portland, ME

Marketing Manager (Remote)

Job Overview: As the Marketing Manager at Springer's Jewelers, you will play a crucial role in developing and executing marketing strategies to enhance our brand presence and engage our target audiences. Reporting directly to the Marketing Director, you will be primarily responsible for overseeing social media channels, email campaigns, and blog content. 

Location: Remote with the ability to travel to a store location for events and in-person meetings  

Key Responsibilities: 

Social Media Management  

  • Develop and implement social media strategies and content schedule for Facebook, Instagram and TikTok to increase brand awareness and engagement. 
  • Direct content curators to curate compelling unique content for various social media platforms 
  • Monitor social media trends and analyze performance metrics to optimize strategies. 
  • Respond to all Comment and DMs and engage followers 
  • Maintain User Generated Content library 
  • Execute Rolex campaigns and content that aligns with their guidelines and KPIs 

Email Campaigns & Newsletters

  • Develop email marketing campaigns and newsletters to drive customer acquisition, retention, and engagement. 
  • Develop automated flows based on website and in-store activity to drive customer acquisition, retention, and engagement. 
  • Collaborate with the marketing team to create impactful email content and promotions. 
  • Conduct A/B testing to improve email performance and conversion rates. 

Blog Oversight

  • Manage the content calendar for Springer’s blog and newsletter, Beyond the Sparkle, ensuring a consistent and engaging publishing schedule. 
  • Develop high-quality, informative, and SEO-friendly blog content. 
  • Stay informed about industry trends and incorporate relevant topics into the blog strategy. 

Community Relations

  • Manage Springer’s donations to various non-profit organizations that align with our Core Values 
  • Develop and execute B2B marketing opportunities and collaborations  

Collaboration and Reporting

  • Work closely with the Marketing Director and cross-functional teams to align marketing efforts and events with overall business goals. 
  • Analysis the performance of social media, email, and blog initiatives. 
  • Collaborate with the Marketing Director to contribute to the development of overall marketing strategies. 

Professional Development 

  • Opportunities for professional growth and development, such as attending industry conferences 

Support of Marketing Department initiatives and campaigns, as needed  

  • Attend weekly marketing meetings 
  • Provide event planning and marketing support as needed 
  • Develop graphic design support and signage 
  • Assist with SEM and Paid Social Media campaigns 
  • Support Calendly and appointment-based selling 
  • Assist with Shopify website maintenance & support  

Qualifications: 

  • Bachelor's degree in Marketing, Business, or a related field. 
  • Proven experience in digital marketing, with a focus on social media, email campaigns, and content creation.  
  • 5 years of experience is preferred 
  • Preferred experience with Shopify and Klaviyo 
  • Strong understanding of jewelry, luxury retail, or similar industries. 
  • Excellent written and verbal communication skills. 
  • Creative mindset with the ability to think strategically and analytically. 
  • Proficient in social media analytics tools, email marketing platforms, and content management systems. 
  • Must be a self-starter with the ability to work remote 

About Springer's Jewelers: Springer's Jewelers is a prestigious high-end jewelry store with a rich legacy in Maine and New England. For over 150 years, we have been dedicated to providing exquisite jewelry pieces and exceptional customer experiences. We are seeking a dynamic and skilled Marketing Manager to join our team and contribute to the continued success and growth of Springer's Jewelers. 

Sales Professional

Summary of the Position:

As a Springer’s Jewelers Sales Professional, we are the trusted leaders in our professions. We have the highest levels of education and skills, are advanced in the art of selling, carry the most elite and diverse assortment of inventory, and we are at the forefront of the ever-changing retail market. A Springer’s Sales Professional will take on all sales responsibilities in the store that creates a Superior Experience Always for our clients, from generating leads to wrapping up sales, delivering a professional and educational product presentation to customers, and upholding our company values and standards. A Successful Sales Professional is relentlessly focused on continuous improvement and professional development and consistently exceeding the expectations of our clients. 

Job Duties include but are not limited to:

  • Create a welcoming environment that makes our clients feel at home and at ease. We use empathy to meet them where they are at the moment. 
  • Develop and cultivate strong buying relationships with our clients and bond with them to learn more about their journey and their needs to provide a Superior Experience. 
  • Deliver an immersive and shareable customer service experience that ensures ongoing relationships and superior levels of customer satisfaction.
  • Work with customers to determine their needs and then educate them about the right product to fit their needs. 
  • We are relentless at learning, defining, and exceeding our customer expectations.   We use company literature and available vendor training resources to stay up to date on product features and key selling points to provide our clients a Superior Experience that educates them on their investment and allows them time to provide feedback and additional information  

Preferred Experience / Qualifications:

  • 3-5 years of retails sales, preferably high-end or luxury retail items
  • Ability to work 5 full days (40 hours) each week between Tuesday through Saturday
  • General understanding of the principles of retail sales
  • Strong verbal and written communication skills
  • Customer Service Experience
  • High school diploma required
  • Proven track record in achieving sales quotas

Position Details:

  • Full-time, 40 hours per week (Tuesday-Saturday)
  • Competitive pay and benefit package
  • Retail setting requires extended hours during the holiday season

About Springer's Jewelers:

Springer’s Jewelers is a coastal New England family-owned chain of jewelry stores that provides high quality fine jewelry to thousands of New England patrons and visitors. Since 1870, Springer’s Jewelers has celebrated their clientele’s most important life moments. We are Maine’s oldest operating jewelry store and are one of the oldest fine jewelers in the United States.

Springer's Jewelers is prideful of its company culture that consists of an employee driven, fun, fast paced and thriving work environment. We offer competitive pay and a rich benefit package. In addition, every employee has the opportunity to earn a bonus based on the achievement of company wide gross profit goals that are set annually. Springer’s Jewelers also offers every employee a portion of the annual profit-sharing bonus pool based on our company’s net operating income at the end of each fiscal year.

Springer’s Jewelers is an Equal Opportunity Employer.

Portsmouth, NH

Sales Professional

Summary of the Position:

As a Springer’s Jewelers Sales Professional, we are the trusted leaders in our professions. We have the highest levels of education and skills, are advanced in the art of selling, carry the most elite and diverse assortment of inventory, and we are at the forefront of the ever-changing retail market. A Springer’s Sales Professional will take on all sales responsibilities in the store that creates a Superior Experience Always for our clients, from generating leads to wrapping up sales, delivering a professional and educational product presentation to customers, and upholding our company values and standards. A Successful Sales Professional is relentlessly focused on continuous improvement and professional development and consistently exceeding the expectations of our clients. 

Job Duties include but are not limited to:

  • Create a welcoming environment that makes our clients feel at home and at ease. We use empathy to meet them where they are at the moment. 
  • Develop and cultivate strong buying relationships with our clients and bond with them to learn more about their journey and their needs to provide a Superior Experience. 
  • Deliver an immersive and shareable customer service experience that ensures ongoing relationships and superior levels of customer satisfaction.
  • Work with customers to determine their needs and then educate them about the right product to fit their needs. 
  • We are relentless at learning, defining, and exceeding our customer expectations.   We use company literature and available vendor training resources to stay up to date on product features and key selling points to provide our clients a Superior Experience that educates them on their investment and allows them time to provide feedback and additional information  

Preferred Experience / Qualifications:

  • 3-5 years of retails sales, preferably high-end or luxury retail items
  • Ability to work 5 full days (40 hours) each week between Tuesday through Saturday
  • General understanding of the principles of retail sales
  • Strong verbal and written communication skills
  • Customer Service Experience
  • High school diploma required
  • Proven track record in achieving sales quotas

Position Details:

  • Full-time, 40 hours per week (Tuesday-Saturday)
  • Competitive pay and benefit package
  • Retail setting requires extended hours during the holiday season

About Springer's Jewelers:

Springer’s Jewelers is a coastal New England family-owned chain of jewelry stores that provides high quality fine jewelry to thousands of New England patrons and visitors. Since 1870, Springer’s Jewelers has celebrated their clientele’s most important life moments. We are Maine’s oldest operating jewelry store and are one of the oldest fine jewelers in the United States.

Springer's Jewelers is prideful of its company culture that consists of an employee driven, fun, fast paced and thriving work environment. We offer competitive pay and a rich benefit package. In addition, every employee has the opportunity to earn a bonus based on the achievement of company wide gross profit goals that are set annually. Springer’s Jewelers also offers every employee a portion of the annual profit-sharing bonus pool based on our company’s net operating income at the end of each fiscal year.

Springer’s Jewelers is an Equal Opportunity Employer.

Service Intake Coordinator

Summary of the Deparment:

This position falls under a client-facing service department that meets the direct needs of our clients by offering a superior experience always beginning with answering the phones, and qualifying in-store needs. Client Service and Support would provide answers to questions and inquiries, address customer concerns and resolve immediate customer issues. This department will also facilitate all in-store ring cleaning and watch batteries. In addition to these client-facing duties, the Client Service and Support Team will be responsible for transfers, task list, shipping and receiving, batch processing, and posting.

Summary of the Position:

The Service Intake Coordinator will support our clients as well as the Sales Team Members by ensuring the best experience for our clients and enabling the Sales Team opportunities to build relationships with their clients. This will be done by facilitating all Service intake, ring cleaning and inspection. They will identify repair opportunities, accurately price repairs, and follow procedures related to the Client Services and Sales Support department. In addition, this position will support the Inventory coordinator by managing transfers and task list as well as the Repair coordinator with client communications.

Job Duties include but are not limited to:

  • Facilitate all incoming repairs. This requires inspection and diagnosis and then a determination on how/where to send them for service.
  • Process all incoming repairs through ASC (inventory/POS system) with appropriate descriptions, instructions, images, vendor information, and pricing.
  • Adheres to Service Intake Procedures
  • Assists in completed service pick up notification
  • Assists to help customers pick up completed repairs
  • Replace watch batteries and bracelet adjustments
  • Book Appraisal Appointments
  • Book Rush Repairs
  • Manage the Interstore Task List
  • Pull items for interstore transfer, create transfer document, give to back office
  • Pull items for shopify (online) orders, process sale at register, give to back office
  • Assist in identifying items with missing or damaged tag

Preferred Experience / Qualifications:

  • 1-3+ years jewelry, watch or retail experience preferred
  • Consistently demonstrates high quality work
  • Attention to detail
  • Strong work ethic
  • Basic computer skills - Microsoft Office - Outlook, Excel, Word, etc.
  • Ability to work as part of a larger store team to create the best possible experience for both clients and coworkers

Position Details:

  • Full-time, 40 hours per week (Tuesday-Saturday)
  • Competitive pay and benefit package (see below)
  • Retail setting requires extended hours during the holiday season

About Springer's Jewelers:

Springer’s Jewelers is a coastal New England family-owned chain of jewelry stores that provides high quality fine jewelry to thousands of New England patrons and visitors. Since 1870, Springer’s Jewelers has celebrated their clientele’s most important life moments. We are Maine’s oldest operating jewelry store and are one of the oldest fine jewelers in the United States.

Springer's Jewelers is prideful of its company culture that consists of an employee driven, fun, fast paced and thriving work environment. We offer competitive pay and a rich benefit package. In addition, every employee has the opportunity to earn a bonus based on the achievement of company wide gross profit goals that are set annually. Springer’s Jewelers also offers every employee a portion of the annual profit-sharing bonus pool based on our company’s net operating income at the end of each fiscal year.

Springer’s Jewelers is an Equal Opportunity Employer.

Benefits:

  • 401(k)
  • 401(k) matching
  • Dental insurance
  • Flexible schedule
  • Health insurance
  • Paid time off
  • Vision insurance

To Apply

Email your completed application and cover letter to meghan@springersjewelers.com

Working at Springer's Jewelers

Springer’s Jewelers is a coastal New England family-owned chain of jewelry stores that provides high quality fine jewelry to thousands of New England patrons and visitors. Since 1870, Springer’s Jewelers has celebrated their clientele’s most important life moments. We are Maine’s oldest operating jewelry store and are one of the oldest fine jewelers in the United States.

Springer's Jewelers is prideful of its company culture that consists of an employee driven, fun, fast paced and thriving work environment. We offer competitive pay and a rich benefit package. In addition, every employee has the opportunity to earn a bonus based on the achievement of company wide gross profit goals that are set annually. Springer’s Jewelers also offers every employee a portion of the annual profit-sharing bonus pool based on our company’s net operating income at the end of each fiscal year.

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